About the Course
This qualification reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales.
Work could be undertaken in an office, shopfront, or online or mobile environment.
Possible job titles include:
call centre sales agent
customer service agent
domestic travel consultant
international travel consultant
mobile travel consultant
online travel consultant
reservations sales agent
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
NSW Skills List
This qualification is on the NSW Skills List. The NSW Government will subsidise eligible students to undertake this qualification. For more information see Smart and Skilled
Available as a traineeship
This course is targeted to people who have access to workplaces which will provide experiences and learning to support the agreed units for the qualification.
TAFE at School (TVET)
TAFE Western offers many face to face and flexible TVET courses giving you the option of gaining a vocational qualification whilst you are at school. A TVET qualification can count towards your HSC, and 74.8% of TAFE graduates move into employment upon completion of their vocational qualifications. TVET is a great way to gain some practical skills in an adult learning environment, and the skills and experience you learn could also count towards your next qualification.
There are no entry requirements for this qualification.
Recognition of Prior Learning
TAFE Western Connect - Choose how or where you study:
On Campus - Study at a TAFE campus
You may have skills, knowledge, previous training or experience which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, visit Recognition and RPL
Our Student Hubs are a great place to study, relax and find out more about how you can get the most out of your studies.
Where can I study?
TAFE Western Connect
Enrolment Code: SIT30216-01V01-19WCN-002
TAFE Western Connect
How will I study?
This qualification provides you with the opportunity of gaining employment within the Travel industry, in positions such as Travel Consultants, On-line Travel Consultants, Cruise sector; which is Australia’s fastest growing tourism product. You could also gain employment working as a sales Representative for a variety of tourism industry products offered by any of the major Tourism providers.
The earliest start date for this course will be 14/01/2019. Once students are enrolled in this course, a study plan will be developed in consultation with the student.
This program includes activities which are to be completed in your own time.
When will I study?
This course is delivered via Posted resources
Class attendance is Part time
Students will study by flexible delivery from home, using a range of course material to enable effective learning. Students will be monitored on a weekly basis with support provided from teaching staff.
Course length: 12 hours per week for 36 Weeks
What will I pay?
A course materials charge of $200 is applicable to this course. this fee provides you with essential course resources, for use as a reference guide during and after the course.
The amount you pay will depend on your individual circumstances.
TAFE NSW Government-subsidised fee (for eligible students): Up to $2,550.00 per course (GST free).
The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.
Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.
A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.
There is an additional cost for Materials of $200.00.
Who can I talk to?
Please contact the TAFE West Region Hotline on 131601