Retail Management

About the Course

Climb to the top of the ladder in your retail career. Build on your existing retail training or customer service experience with this nationally recognised Certificate IV in Retail Management, providing you with the skills and experience you’ll need to operate at management level.

Taught by professionals with up-to-date industry knowledge, you will learn:

- How to manage a small shop or a section or department of a larger retail operation
- Skills to manage technical financial duties
- Staff management and hiring
- Training and supervision
- How to manage inventory
- How to position a business to operate at a profit
- E-commerce skills
- How to manage a retail operation during downtime periods

Both business-to-client and business-to-business retail management skills will be taught.

Successful completion of the Certificate IV in Retail Management can lead to management roles in a wide range of retail businesses.

This retail training course is usually studied on-campus and full-time but there may be flexible options available. It may be suitable to study as part of a Traineeship.

NSW Skills List

This qualification is on the NSW Skills List. The NSW Government will subsidise eligible students to undertake this qualification. For more information see Smart and Skilled

Available as a traineeship

This course is targeted to people who have access to workplaces which will provide experiences and learning to support the agreed units for the qualification.

Qualification Certificate IV
National Code SIR40316
Where can I study?

Entry Requirements

Entry to this qualification is open to individuals who:
- have achieved a Certificate III in Retail
or
- have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

Study Options

Recognition of Prior Learning

Student Hubs

TAFE Western Connect - Choose how or where you study:

  • Online - Study using TAFE Western's online learning website
  • Workplace - Study at work supported by your supervisor and TAFE Western
  • Blended Learning - Study via a combination of online, workshops, web/video conferencing and mobile training units

On Campus - Study at a TAFE campus

You may have skills, knowledge, previous training or experience which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, visit Recognition and RPL

Our Student Hubs are a great place to study, relax and find out more about how you can get the most out of your studies.

Where can I study?

Bathurst

  Starts in February

  Part time

  Blended Learning

Enrolment Code: SIR40316-01V01-19BAT-012

Cowra

  Starts in February

  Part time

  Blended Learning

Enrolment Code: SIR40316-01V01-19CWR-012

Dubbo

  Starts in February

  Part time

  Blended Learning

Enrolment Code: SIR40316-01V01-19DUB-014

Bathurst

How will I study?

Fulltime option available. To complete the course within the given timeframe all learners will be required to work through a training plan. Learners WILL be required to demonstrate practical components of the course in a real retail industry environment OR if you are not currently working in the retail industry demonstrate the practical components in a simulated retail environment.

Entry requirements, learners must have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that involved the application of skills and knowledge of the core units in SIR30216.

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs. This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perfrom roles such as store manager, department manager and assistant store manager. No occupational licensing, certification or specific legislative requirements apply to this qualifiaction at the time of publication.

This program includes activities which are to be completed in your own time.

When will I study?

Class attendance is Part time

Flexible delivery Mondays 9:00am - 1:00pm via video conference from TAFE NSW Tamworth Campus to Orange, Bathurst and Dubbo, Cowra, Parkes, Forbes TAFE NSW campuses and Monday 5:00pm-7:00pm optional supported Adobe Connect session.

Course length: 6 hours per week for 1 Year

Start Date: 4 February 2019
End Date: 13 December 2019

What will I pay?

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $1,840.00 per course (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Eligible For Instalments

TAFE Western can also make arrangements for payment by instalment. Contact us to discuss how you can use these arrangements.

Who can I talk to?

Please contact the TAFE West Region Hotline on 131601.

APPLY NOW ENQUIRE

Cowra

How will I study?

Fulltime option available. To complete the course within the given timeframe all learners will be required to work through a training plan. Learners WILL be required to demonstrate practical components of the course in a real retail industry environment OR if you are not currently working in the retail industry demonstrate the practical components in a simulated retail environment.

Entry requirements, learners must have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that involved the application of skills and knowledge of the core units in SIR30216.

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs. This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perfrom roles such as store manager, department manager and assistant store manager. No occupational licensing, certification or specific legislative requirements apply to this qualifiaction at the time of publication.

This program includes activities which are to be completed in your own time.

When will I study?

Class attendance is Part time

Flexible delivery Mondays 9:00am - 1:00pm via video conference from TAFE NSW Tamworth Campus to Orange, Bathurst and Dubbo, Cowra, Parkes, Forbes TAFE NSW campuses and Monday 5:00pm-7:00pm optional supported Adobe Connect session.

Course length: 6 hours per week for 1 Year

Start Date: 4 February 2019
End Date: 13 December 2019

What will I pay?

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $1,840.00 per course (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Eligible For Instalments

TAFE Western can also make arrangements for payment by instalment. Contact us to discuss how you can use these arrangements.

Who can I talk to?

Please contact the TAFE West Region Hotline on 131601.

APPLY NOW ENQUIRE

Dubbo

How will I study?

Fulltime option available. To complete the course within the given timeframe all learners will be required to work through a training plan. Learners WILL be required to demonstrate practical components of the course in a real retail industry environment OR if you are not currently working in the retail industry demonstrate the practical components in a simulated retail environment.

Entry requirements, learners must have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that involved the application of skills and knowledge of the core units in SIR30216.

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs. This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perfrom roles such as store manager, department manager and assistant store manager. No occupational licensing, certification or specific legislative requirements apply to this qualifiaction at the time of publication.

This program includes activities which are to be completed in your own time.

When will I study?

Class attendance is Part time

Flexible delivery Mondays 9:00am - 1:00pm via video conference from TAFE NSW Tamworth Campus to Orange, Bathurst and Dubbo, Cowra, Parkes, Forbes TAFE NSW campuses and Monday 5:00pm-7:00pm optional supported Adobe Connect session.

Course length: 6 hours per week for 1 Year

Start Date: 4 February 2019
End Date: 13 December 2019

What will I pay?

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $1,840.00 per course (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Eligible For Instalments

TAFE Western can also make arrangements for payment by instalment. Contact us to discuss how you can use these arrangements.

Who can I talk to?

Please contact the TAFE West Region Hotline on 131601.

APPLY NOW ENQUIRE


Forbes

  Starts in February

  Part time

  Blended Learning

Enrolment Code: SIR40316-01V01-19FRB-014

Orange

  Starts in February

  Part time

  Blended Learning

Enrolment Code: SIR40316-01V01-19ORA-014

Parkes

  Starts in February

  Part time

  Blended Learning

Enrolment Code: SIR40316-01V01-19PRK-014

Forbes

How will I study?

Fulltime option available. To complete the course within the given timeframe all learners will be required to work through a training plan. Learners WILL be required to demonstrate practical components of the course in a real retail industry environment OR if you are not currently working in the retail industry demonstrate the practical components in a simulated retail environment.

Entry requirements, learners must have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that involved the application of skills and knowledge of the core units in SIR30216.

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs. This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perfrom roles such as store manager, department manager and assistant store manager. No occupational licensing, certification or specific legislative requirements apply to this qualifiaction at the time of publication.

This program includes activities which are to be completed in your own time.

When will I study?

Class attendance is Part time

Flexible delivery Mondays 9:00am - 1:00pm via video conference from TAFE NSW Tamworth Campus to Orange, Bathurst and Dubbo, Cowra, Parkes, Forbes TAFE NSW campuses and Monday 5:00pm-7:00pm optional supported Adobe Connect session.

Course length: 6 hours per week for 1 Year

Start Date: 4 February 2019
End Date: 13 December 2019

What will I pay?

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $1,840.00 per course (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Eligible For Instalments

TAFE Western can also make arrangements for payment by instalment. Contact us to discuss how you can use these arrangements.

Who can I talk to?

Please contact the TAFE West Region Hotline on 131601.

APPLY NOW ENQUIRE

Orange

How will I study?

Fulltime option available. To complete the course within the given timeframe all learners will be required to work through a training plan. Learners WILL be required to demonstrate practical components of the course in a real retail industry environment OR if you are not currently working in the retail industry demonstrate the practical components in a simulated retail environment.

Entry requirements, learners must have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that involved the application of skills and knowledge of the core units in SIR30216.

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs. This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perfrom roles such as store manager, department manager and assistant store manager. No occupational licensing, certification or specific legislative requirements apply to this qualifiaction at the time of publication.

This program includes activities which are to be completed in your own time.

When will I study?

Class attendance is Part time

Flexible delivery Mondays 9:00am - 1:00pm via video conference from TAFE NSW Tamworth Campus to Orange, Bathurst and Dubbo, Cowra, Parkes, Forbes TAFE NSW campuses and Monday 5:00pm-7:00pm optional supported Adobe Connect session.

Course length: 6 hours per week for 1 Year

Start Date: 4 February 2019
End Date: 13 December 2019

What will I pay?

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $1,840.00 per course (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Eligible For Instalments

TAFE Western can also make arrangements for payment by instalment. Contact us to discuss how you can use these arrangements.

Who can I talk to?

Please contact the TAFE West Region Hotline on 131601.

APPLY NOW ENQUIRE

Parkes

How will I study?

Fulltime option available. To complete the course within the given timeframe all learners will be required to work through a training plan. Learners WILL be required to demonstrate practical components of the course in a real retail industry environment OR if you are not currently working in the retail industry demonstrate the practical components in a simulated retail environment.

Entry requirements, learners must have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that involved the application of skills and knowledge of the core units in SIR30216.

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs. This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perfrom roles such as store manager, department manager and assistant store manager. No occupational licensing, certification or specific legislative requirements apply to this qualifiaction at the time of publication.

This program includes activities which are to be completed in your own time.

When will I study?

Class attendance is Part time

Flexible delivery Mondays 9:00am - 1:00pm via video conference from TAFE NSW Tamworth Campus to Orange, Bathurst and Dubbo, Cowra, Parkes, Forbes TAFE NSW campuses and Monday 5:00pm-7:00pm optional supported Adobe Connect session.

Course length: 6 hours per week for 1 Year

Start Date: 4 February 2019
End Date: 13 December 2019

What will I pay?

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $1,840.00 per course (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Eligible For Instalments

TAFE Western can also make arrangements for payment by instalment. Contact us to discuss how you can use these arrangements.

Who can I talk to?

Please contact the TAFE West Region Hotline on 131601.

APPLY NOW ENQUIRE