Financial Counselling

About the Course

This qualification reflects the role of financial counsellors working in the following context.

Generalist financial counsellors who work in a variety of agencies that meet the requirements for the Australian Securities and Investments Commission (ASIC) exemption from a financial services or credit licence under ASIC class order 10/1063. Financial counsellors work across a variety of metropolitan, rural and remote settings.

All financial counsellors have specialist knowledge of legal remedies and options to manage debt and financial difficulty and are advocates who work in a model of social justice and client empowerment.

This qualification is NOT related to the work performed by financial planners or financial advisers whose role is to provide clients with strategies to address their investment options and require a financial services licence for their work under theNational Consumer Credit Protection Act 2010. This qualification is also not appropriate for financial capability workers.

This qualification does NOT refer to therapeutic counselling. Psychological issues, which affect individuals, families and groups such as gambling, substance abuse, child abuse and mental or physical health problems require referral to a professionally qualified practitioner However, a recognition of, and an ability to work within, a counselling framework and the way in which other issues may interact with financial issues is highly relevant to financial counselling practice.

To achieve this qualification, the candidate must have completed 220 hours of work as detailed in the Assessment Requirements of unit

Qualification Diploma
National Code CHC51115
Where can I study?

Entry Requirements

Other Requirements

There are no entry requirements for this qualification


Many TAFE courses have a compulsory work placement component to assist you to apply your learning in a practical environment and you may be required to comply with some (or all) of the following.


Before you commence any clinical placements in NSW Health facilities, you will be required to
• Meet NSW Health’s - Criminal Record Check requirements;
• Sign the NSW Health Code of Conduct form and any other forms, as required by NSW Health;
• Undertake Occupational Assessment, Screening and Vaccination against Infectious Diseases and provide your Health Care Worker/Student Vaccination Record Card.

For specific information regarding NSW Health’s requirements, and access to the required forms, it is recommended that you visit their FAQs for students at:

2. AGED CARE WORK - Before you undertake any clinical placements in Aged Care Facilities you will be required to undertake a Federal Criminal Record Check. Visit:


Anyone in child-related work (including student placements and volunteers) MUST have a current Working with Children Check (students/volunteers free) in line with the Office of Children’s Guardian phase-in schedule and processes. Visit:


Generally work placements will only occur after there has been a reasonable amount of student/teacher contact and when the teacher is satisfied that you are ready to benefit from workplace learning and perform workplace duties. Your teacher can provide further information.


Further Study

If you already have skills and knowledge that are relevant to your course, you may be able to apply for credit through articulation, credit transfer or recognition of prior learning. To find out more about applying for credit follow this link

This web page also provides information on how to use your existing TAFE NSW qualifications to undertake a higher level qualification at TAFE NSW (e.g. Cert II to Cert III, Cert III to Cert IV, Cert IV to Diploma, etc.)

TAFE to University
Many TAFE NSW courses offer you the opportunity to gain both vocational and university qualifications. To find out more about the pathways to higher education please follow this link

Study Options

Recognition of Prior Learning

Student Hubs

TAFE Western Connect - Choose how or where you study:

  • Online - Study using TAFE Western's online learning website
  • Workplace - Study at work supported by your supervisor and TAFE Western
  • Blended Learning - Study via a combination of online, workshops, web/video conferencing and mobile training units

On Campus - Study at a TAFE campus

You may have skills, knowledge, previous training or experience which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, visit Recognition and RPL

Our Student Hubs are a great place to study, relax and find out more about how you can get the most out of your studies.

Where can I study?

TAFE Western Connect

VET Student Loans

  Starts in February

  Part time

  Blended Learning

Enrolment Code: CHC51115-01V01-19WCN-115

TAFE Western Connect

How will I study?

For successful completion of this course you will need to undertake additional research outside of the classroom/virtual classroom, so is best suited to people who are highly motivated, proactive and independent learners. Time management and ability to work self-directed is critical to this style of delivery. To gain entry into the course it is highly recommended that candidates have sufficient relevant work experience. Typically, candidates may have a background in one or more of the following areas: banking, finance, debt mediation, counselling, community services work or other relevant professions.

This course commences with a 1 week long face to face workshop in Orange (NSW) commencing on 18th February 2019 focusing on the counselling units contained in the qualification. This face to face skills based block, allows for practicing learnt skills and in depth feedback prior to assessment of your counselling skills. The remaining units in the qualification are delivered flexibly from your home location. You will require access to reliable high speed internet on any smart device.

Work placement is a requirement for this qualification. Learners must make themselves available to undertake 220 hours of workplace learning during the enrolment period. Placement is likely to require a Working with Children Check and a Criminal Record Check. Placement may be divided into 2-3 blocks staggered throughout the course. It can be completed as part of your current employment if assessed as sufficient for the level of qualification. Depending on your previous training and/or work experience, some or all of the required units can be achieved via recognition and this will be reviewed early in your enrolment period.

This program includes activities which are to be completed in your own time.

When will I study?

This course is delivered via Online, Posted resources, Workshops and Study blocks

Class attendance is Part time

This course is also supplemented by webinars, timetabled live Adobe Connect (online classroom) sessions and self-directed learning. The face-to-face block in Orange

Course length: 10 hours per week for 18 Months

Start Date: 18 February 2019
End Date: 26 June 2020

What will I pay?

A VET student loan may be available to eligible students to cover some or all of their course fees. More information will be made available closer to your enrolment.

Course fee: $8,000.00. Your tuition fee includes all essential study materials. Extra study resources may be available to enhance your learning and will attract an additional charge. Please contact your nearest TAFE Western campus or call us on 1300 823 393 for more information and payment options. Fees, charges and course offerings are subject to change.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Study Now, Pay Later

VET Student LoansVET Student Loans commenced on 1 January 2017, replacing the VET FEE-HELP scheme, which ceased on 31 December 2016. The new student loans program gives eligible students access to quality higher level VET qualifications, particularly those students who could not otherwise afford to pay upfront.

More information on VET Student Loans can be found at including: eligibility, loan caps, eligible courses, repayment options.

Who can I talk to?

Please contact the TAFE West Region Hotline on 131601.