About the Course

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Possible job titles include:
bar supervisor or team leader
duty manager
food and beverage supervisor or team leader
front office supervisor or team leader
housekeeping supervisor or team leader
gaming supervisor or team leader
shift manager.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

NSW Skills List

This qualification is on the NSW Skills List. The NSW Government will subsidise eligible students to undertake this qualification. For more information see Smart and Skilled

Available as a traineeship

This course is targeted to people who have access to workplaces which will provide experiences and learning to support the agreed units for the qualification.

Qualification Certificate IV
National Code SIT40416
Where can I study?

Entry Requirements

There are no entry requirements for this qualification.

Study Options

Recognition of Prior Learning

Student Hubs

TAFE Western Connect - Choose how or where you study:

  • Online - Study using TAFE Western's online learning website
  • Workplace - Study at work supported by your supervisor and TAFE Western
  • Blended Learning - Study via a combination of online, workshops, web/video conferencing and mobile training units

On Campus - Study at a TAFE campus

You may have skills, knowledge, previous training or experience which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, visit Recognition and RPL

Our Student Hubs are a great place to study, relax and find out more about how you can get the most out of your studies.

Where can I study?

Broken Hill

  Starts in February

  Full Time

  On Campus

Enrolment Code: SIT40416-01V01-18BHL-013

Broken Hill

How will I study?

There are no formal entry requirements for this Certificate IV qualification. However Students must be over 17 years of age to meet Liquor and gaming requirements to sell and provide alcoholic beverages
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. It provides options for specialisation in areas such as accommodation services, food and beverage and gaming. The qualification also allows an outcome for small businesses requiring multi-skilled employees.
Possible job titles include:
• espresso coffee machine operator
• food and beverage attendant
• front desk receptionist
• function attendant
• function host
• gaming attendant
• housekeeper
• restaurant host
• senior bar attendant
• waiter.
After Successfully completing Certificate IV hospitality, students can further their vocational or higher education through
SIT50416 Diploma Hospitality Management
SIT60316 Advanced Diploma of Hospitality Management
SIT60216 Diploma Events Management
SIT60216 Advanced Diploma of Events
Recognition of Prior Learning (RPL) - You may have skills, knowledge, previous training or experience which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, please contact the teaching section

Students will be provided with a detailed program / delivery schedule at the commencement of the course. This program includes activities, which are to be completed outside of actual attendance time at TAFE Campus. To meet assessment requirements this may also include additional servicing a Restaurant one night a week optional depending on location. The course is also available flexible self-paced distance mode and no attendance is required. Students who undertake this distance participation mode will need to contact the section to ensure they are able to meet the functional unit component of the course – by either being currently employed in the industry or have recent and relevant workplace experience preferably at a supervisory level.

This program includes activities which are to be completed in your own time.

When will I study?

Class attendance is Full Time

This course is full time and requires attendance of three days per week for two semesters (one year.)

Course length: 18 hours per week for 35 Weeks

Start Date: 12 February 2018
End Date: 7 December 2018

What will I pay?

The following fees apply and are to be paid at time of enrolment:
$100 Materials charge fee for resources
$ 70 for RSA certificate
$ 30 for RCG certificate

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $2,750.00 per course (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Additional Costs

  • Materials: $100.00
  • RSA Certificate: $70.00
  • RCG Certificate: $30.00

Total additional costs are $200.00.

Who can I talk to?

Please contact the TAFE Western Hotline on 1300 823 393

What do I need?

For successful completion of this course you will need:
• A food service uniform of Black skirt or pants and white shirt and closed in black shoes
• Be able to work cooperatively as part of a team
• Students must be over 17 to meet Liquor and gaming requirements to sell and provide alcoholic beverages
• TAFE Western conditions of entry to this course are the ability to work independently.