Leadership and Management

About the Course

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.

NSW Skills List

This qualification is on the NSW Skills List. The NSW Government will subsidise eligible students to undertake this qualification. For more information see Smart and Skilled

Available as a traineeship

This course is targeted to people who have access to workplaces which will provide experiences and learning to support the agreed units for the qualification.

Qualification Diploma
National Code BSB51915
Where can I study?

Entry Requirements

There are no entry requirements for this qualification

Study Options

Recognition of Prior Learning

Student Hubs

TAFE Western Connect - Choose how or where you study:

  • Online - Study using TAFE Western's online learning website
  • Workplace - Study at work supported by your supervisor and TAFE Western
  • Blended Learning - Study via a combination of online, workshops, web/video conferencing and mobile training units

On Campus - Study at a TAFE campus

You may have skills, knowledge, previous training or experience which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, visit Recognition and RPL

Our Student Hubs are a great place to study, relax and find out more about how you can get the most out of your studies.

Where can I study?

TAFE Western Connect

VET Student Loans

  Starts in August

  Part time

  Blended Learning

Enrolment Code: BSB51915R2-01V01-18WCN-113

TAFE Western Connect

VET Student Loans

  Starts in September

  Part time

  Blended Learning

Enrolment Code: BSB51915R2-01V01-18WCN-114

TAFE Western Connect

VET Student Loans

  Starts in October

  Part time

  Blended Learning

Enrolment Code: BSB51915R2-01V01-18WCN-115

TAFE Western Connect

How will I study?

The Diploma of Leadership and Management will give you the skills and knowledge to develop operational plans to manage timelines and budgets. You will also develop your leadership skills in all aspects of people management, including how to tackle difficult conversations, develop and motivate your team and understand your own emotional intelligence and the impact on others.

Your teachers aim to help you understand the theory and apply it to the workplace using practical examples and hands-on tasks with regular feedback and guidance along the way. Your teachers aim to help you understand the theory and apply it to the workplace using practical examples and hands-on tasks with regular feedback and guidance along the way.
This course can be customised specifically for your business, at a time/date/place that best meets your needs.


Units included in the standard Diploma of Leadership and Management are:

Core units
• BSBLDR501 Develop and use emotional intelligence
• BSBMGT517 Manage operational plan
• BSBLDR502 Lead and manage effective workplace relationships
• BSBWOR502 Lead and manage team effectiveness

Elective units
• BSBCUS501 Manage quality customer service
• BSBINN502 Build and sustain an innovative work environment
• BSBRSK501 Manage Risk
• BSBWHS501 Ensure a safe workplace
• BSBWOR501 Manage personal work priorities and professional development
• BSBLED501 Develop a workplace-learning environment
• BSBSUS501 Develop workplace policy and procedures for sustainability
• BSBMGT516 Facilitate continuous Improvement


Recognition of Prior Learning (RPL) - You may have skills, knowledge, previous training or experience, which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, please contact the teaching section.

Course content will be emailed to you and you will also have the opportunity to attend optional workshops if they are located near you. Your teacher will provide you with additional support electronically, over the phone, via email or face-to-face if you prefer. This program includes activities to be completed in your own time.

This program includes activities which are to be completed in your own time.

When will I study?

This course is delivered via Web conferencing and Workshops

Class attendance is Part time

In this blended learning course you will undertake your learning and assessment through a combination of completing tasks in your own time and optional workshops

Course length: 8 hours per week for 18 Months

Start Date: 1 August 2018
End Date: 1 February 2020

What will I pay?

A VET student loan may be available to eligible students to cover some or all of their course fees. More information will be made available closer to your enrolment

No additional materials fees will be charged.

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $2,850.00 (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Study Now, Pay Later

VET Student LoansVET Student Loans commenced on 1 January 2017, replacing the VET FEE-HELP scheme, which ceased on 31 December 2016. The new student loans program gives eligible students access to quality higher level VET qualifications, particularly those students who could not otherwise afford to pay upfront.

More information on VET Student Loans can be found at https://www.education.gov.au/vet-student-loans including: eligibility, loan caps, eligible courses, repayment options.

Who can I talk to?

Please contact the TAFE Western Hotline on 1300 823 393

What do I need?

For successful completion of this course, you will need:
• To have access to a computer (or smart mobile device, e.g., iPad) and an internet connection.

TAFE Western conditions of entry to this course are the ability to work independently.

APPLY NOW ENQUIRE

TAFE Western Connect

How will I study?

The Diploma of Leadership and Management will give you the skills and knowledge to develop operational plans to manage timelines and budgets. You will also develop your leadership skills in all aspects of people management, including how to tackle difficult conversations, develop and motivate your team and understand your own emotional intelligence and the impact on others.

Your teachers aim to help you understand the theory and apply it to the workplace using practical examples and hands-on tasks with regular feedback and guidance along the way. Your teachers aim to help you understand the theory and apply it to the workplace using practical examples and hands-on tasks with regular feedback and guidance along the way.
This course can be customised specifically for your business, at a time/date/place that best meets your needs.

Units included in the standard Diploma of Leadership and Management are:

Core units
• BSBLDR501 Develop and use emotional intelligence
• BSBMGT517 Manage operational plan
• BSBLDR502 Lead and manage effective workplace relationships
• BSBWOR502 Lead and manage team effectiveness

Elective units
• BSBCUS501 Manage quality customer service
• BSBINN502 Build and sustain an innovative work environment
• BSBRSK501 Manage Risk
• BSBWHS501 Ensure a safe workplace
• BSBWOR501 Manage personal work priorities and professional development
• BSBLED501 Develop a workplace-learning environment
• BSBSUS501 Develop workplace policy and procedures for sustainability
• BSBMGT516 Facilitate continuous Improvement


Recognition of Prior Learning (RPL) - You may have skills, knowledge, previous training or experience, which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, please contact the teaching section.

Course content will be emailed to you and you will also have the opportunity to attend optional workshops if they are located near you. Your teacher will provide you with additional support electronically, over the phone, via email or face-to-face if you prefer. This program includes activities to be completed in your own time.

This program includes activities which are to be completed in your own time.

When will I study?

This course is delivered via Web conferencing and Workshops

Class attendance is Part time

In this blended learning course you will undertake your learning and assessment through a combination of completing tasks in your own time and optional workshops

Course length: 8 hours per week for 18 Months

Start Date: 3 September 2018
End Date: 3 March 2020

What will I pay?

A VET student loan may be available to eligible students to cover some or all of their course fees. More information will be made available closer to your enrolment

No additional materials fees will be charged.

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $2,850.00 (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Study Now, Pay Later

VET Student LoansVET Student Loans commenced on 1 January 2017, replacing the VET FEE-HELP scheme, which ceased on 31 December 2016. The new student loans program gives eligible students access to quality higher level VET qualifications, particularly those students who could not otherwise afford to pay upfront.

More information on VET Student Loans can be found at https://www.education.gov.au/vet-student-loans including: eligibility, loan caps, eligible courses, repayment options.

Who can I talk to?

Please contact the TAFE Western Hotline on 1300 823 393

What do I need?

For successful completion of this course, you will need:
• To have access to a computer (or smart mobile device, e.g., iPad) and an internet connection.

TAFE Western conditions of entry to this course are the ability to work independently.

APPLY NOW ENQUIRE

TAFE Western Connect

How will I study?

The Diploma of Leadership and Management will give you the skills and knowledge to develop operational plans to manage timelines and budgets. You will also develop your leadership skills in all aspects of people management, including how to tackle difficult conversations, develop and motivate your team and understand your own emotional intelligence and the impact on others.

Your teachers aim to help you understand the theory and apply it to the workplace using practical examples and hands-on tasks with regular feedback and guidance along the way. Your teachers aim to help you understand the theory and apply it to the workplace using practical examples and hands-on tasks with regular feedback and guidance along the way.
This course can be customised specifically for your business, at a time/date/place that best meets your needs.

Units included in the standard Diploma of Leadership and Management are:

Core units
• BSBLDR501 Develop and use emotional intelligence
• BSBMGT517 Manage operational plan
• BSBLDR502 Lead and manage effective workplace relationships
• BSBWOR502 Lead and manage team effectiveness

Elective units
• BSBCUS501 Manage quality customer service
• BSBINN502 Build and sustain an innovative work environment
• BSBRSK501 Manage Risk
• BSBWHS501 Ensure a safe workplace
• BSBWOR501 Manage personal work priorities and professional development
• BSBLED501 Develop a workplace-learning environment
• BSBSUS501 Develop workplace policy and procedures for sustainability
• BSBMGT516 Facilitate continuous Improvement


Recognition of Prior Learning (RPL) - You may have skills, knowledge, previous training or experience, which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, please contact the teaching section.

Course content will be emailed to you and you will also have the opportunity to attend optional workshops if they are located near you. Your teacher will provide you with additional support electronically, over the phone, via email or face-to-face if you prefer. This program includes activities to be completed in your own time.

This program includes activities which are to be completed in your own time.

When will I study?

This course is delivered via Web conferencing and Workshops

Class attendance is Part time

In this blended learning course you will undertake your learning and assessment through a combination of completing tasks in your own time and optional workshops

Course length: 8 hours per week for 18 Months

Start Date: 2 October 2018
End Date: 1 April 2020

What will I pay?

A VET student loan may be available to eligible students to cover some or all of their course fees. More information will be made available closer to your enrolment

No additional materials fees will be charged.

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $2,850.00 (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Study Now, Pay Later

VET Student LoansVET Student Loans commenced on 1 January 2017, replacing the VET FEE-HELP scheme, which ceased on 31 December 2016. The new student loans program gives eligible students access to quality higher level VET qualifications, particularly those students who could not otherwise afford to pay upfront.

More information on VET Student Loans can be found at https://www.education.gov.au/vet-student-loans including: eligibility, loan caps, eligible courses, repayment options.

Who can I talk to?

Please contact the TAFE Western Hotline on 1300 823 393

What do I need?

For successful completion of this course, you will need:
• To have access to a computer (or smart mobile device, e.g., iPad) and an internet connection.

TAFE Western conditions of entry to this course are the ability to work independently.

APPLY NOW ENQUIRE


TAFE Western Connect

VET Student Loans

  Starts in November

  Part time

  Blended Learning

Enrolment Code: BSB51915R2-01V01-18WCN-116

TAFE Western Connect

VET Student Loans

  Starts in December

  Part time

  Blended Learning

Enrolment Code: BSB51915R2-01V01-18WCN-117

TAFE Western Connect

How will I study?

The Diploma of Leadership and Management will give you the skills and knowledge to develop operational plans to manage timelines and budgets. You will also develop your leadership skills in all aspects of people management, including how to tackle difficult conversations, develop and motivate your team and understand your own emotional intelligence and the impact on others.

Your teachers aim to help you understand the theory and apply it to the workplace using practical examples and hands-on tasks with regular feedback and guidance along the way. Your teachers aim to help you understand the theory and apply it to the workplace using practical examples and hands-on tasks with regular feedback and guidance along the way.
This course can be customised specifically for your business, at a time/date/place that best meets your needs.

Units included in the standard Diploma of Leadership and Management are:

Core units
• BSBLDR501 Develop and use emotional intelligence
• BSBMGT517 Manage operational plan
• BSBLDR502 Lead and manage effective workplace relationships
• BSBWOR502 Lead and manage team effectiveness

Elective units
• BSBCUS501 Manage quality customer service
• BSBINN502 Build and sustain an innovative work environment
• BSBRSK501 Manage Risk
• BSBWHS501 Ensure a safe workplace
• BSBWOR501 Manage personal work priorities and professional development
• BSBLED501 Develop a workplace-learning environment
• BSBSUS501 Develop workplace policy and procedures for sustainability
• BSBMGT516 Facilitate continuous Improvement


Recognition of Prior Learning (RPL) - You may have skills, knowledge, previous training or experience, which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, please contact the teaching section.

Course content will be emailed to you and you will also have the opportunity to attend optional workshops if they are located near you. Your teacher will provide you with additional support electronically, over the phone, via email or face-to-face if you prefer. This program includes activities to be completed in your own time.

This program includes activities which are to be completed in your own time.

When will I study?

This course is delivered via Web conferencing and Workshops

Class attendance is Part time

In this blended learning course you will undertake your learning and assessment through a combination of completing tasks in your own time and optional workshops

Course length: 8 hours per week for 18 Months

Start Date: 1 November 2018
End Date: 1 May 2020

What will I pay?

A VET student loan may be available to eligible students to cover some or all of their course fees. More information will be made available closer to your enrolment

No additional materials fees will be charged.

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $2,850.00 (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Study Now, Pay Later

VET Student LoansVET Student Loans commenced on 1 January 2017, replacing the VET FEE-HELP scheme, which ceased on 31 December 2016. The new student loans program gives eligible students access to quality higher level VET qualifications, particularly those students who could not otherwise afford to pay upfront.

More information on VET Student Loans can be found at https://www.education.gov.au/vet-student-loans including: eligibility, loan caps, eligible courses, repayment options.

Who can I talk to?

Please contact the TAFE Western Hotline on 1300 823 393

What do I need?

For successful completion of this course, you will need:
• To have access to a computer (or smart mobile device, e.g., iPad) and an internet connection.

TAFE Western conditions of entry to this course are the ability to work independently.

APPLY NOW ENQUIRE

TAFE Western Connect

How will I study?

The Diploma of Leadership and Management will give you the skills and knowledge to develop operational plans to manage timelines and budgets. You will also develop your leadership skills in all aspects of people management, including how to tackle difficult conversations, develop and motivate your team and understand your own emotional intelligence and the impact on others.

Your teachers aim to help you understand the theory and apply it to the workplace using practical examples and hands-on tasks with regular feedback and guidance along the way. Your teachers aim to help you understand the theory and apply it to the workplace using practical examples and hands-on tasks with regular feedback and guidance along the way.
This course can be customised specifically for your business, at a time/date/place that best meets your needs.

Units included in the standard Diploma of Leadership and Management are:

Core units
• BSBLDR501 Develop and use emotional intelligence
• BSBMGT517 Manage operational plan
• BSBLDR502 Lead and manage effective workplace relationships
• BSBWOR502 Lead and manage team effectiveness

Elective units
• BSBCUS501 Manage quality customer service
• BSBINN502 Build and sustain an innovative work environment
• BSBRSK501 Manage Risk
• BSBWHS501 Ensure a safe workplace
• BSBWOR501 Manage personal work priorities and professional development
• BSBLED501 Develop a workplace-learning environment
• BSBSUS501 Develop workplace policy and procedures for sustainability
• BSBMGT516 Facilitate continuous Improvement


Recognition of Prior Learning (RPL) - You may have skills, knowledge, previous training or experience, which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, please contact the teaching section.

Course content will be emailed to you and you will also have the opportunity to attend optional workshops if they are located near you. Your teacher will provide you with additional support electronically, over the phone, via email or face-to-face if you prefer. This program includes activities to be completed in your own time.

This program includes activities which are to be completed in your own time.

When will I study?

This course is delivered via Web conferencing and Workshops

Class attendance is Part time

In this blended learning course you will undertake your learning and assessment through a combination of completing tasks in your own time and optional workshops

Course length: 8 hours per week for 18 Months

Start Date: 3 December 2018
End Date: 3 June 2020

What will I pay?

A VET student loan may be available to eligible students to cover some or all of their course fees. More information will be made available closer to your enrolment

No additional materials fees will be charged.

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): Up to $2,850.00 (GST free).

The fee that is displayed is the price for a student completing their second qualification and meeting eligibility criteria. The fee you pay may be lower depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. In some cases there are limited government subsidised places available.

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Payment Options

Study Now, Pay Later

VET Student LoansVET Student Loans commenced on 1 January 2017, replacing the VET FEE-HELP scheme, which ceased on 31 December 2016. The new student loans program gives eligible students access to quality higher level VET qualifications, particularly those students who could not otherwise afford to pay upfront.

More information on VET Student Loans can be found at https://www.education.gov.au/vet-student-loans including: eligibility, loan caps, eligible courses, repayment options.

Who can I talk to?

Please contact the TAFE Western Hotline on 1300 823 393

What do I need?

For successful completion of this course, you will need:
• To have access to a computer (or smart mobile device, e.g., iPad) and an internet connection.

TAFE Western conditions of entry to this course are the ability to work independently.

APPLY NOW ENQUIRE