Office Environment

About the Course

This course provides the skills and knowledge to operate a personal computer, use simple word processing and communicate in the workplace.
This course covers how to operate a personal computer, use simple word processing by using Microsoft Word and communication in the workplace.
This course has been designed with an emphasis on practical training, and the course will benefit you if you are seeking employment opportunities as an administrative assistant, clerical worker, office junior, word processor, office clerk or receptionist.

NSW Skills List

This qualification is on the NSW Skills List. The NSW Government will subsidise eligible students to undertake this qualification. For more information see Smart and Skilled

Qualification Statement of Attainment
Course Code 166-52510V01
Where can I study?

Further Study

Students can then enrol into the Certificate II in Business to develop more administrative skills. The completed units in the Introduction to the Office Environment will count towards course completion in the Certificate II in Business.

Study Options

Recognition of Prior Learning

Student Hubs

TAFE Western Connect - Choose how or where you study:

  • Online - Study using TAFE Western's online learning website
  • Workplace - Study at work supported by your supervisor and TAFE Western
  • Blended Learning - Study via a combination of online, workshops, web/video conferencing and mobile training units

On Campus - Study at a TAFE campus

You may have skills, knowledge, previous training or experience which is relevant to this course. If so, you may wish to have this recognised. This may also reduce your training time. For further information, visit Recognition and RPL

Our Student Hubs are a great place to study, relax and find out more about how you can get the most out of your studies.

Where can I study?

TAFE Western Connect

  Starts Anytime

  Part time

  Blended Learning

Enrolment Code: 166-52510V01-18WCN-007

TAFE Western Connect

How will I study?

This course covers how to operate a personal computer, use simple word processing by using Microsoft Word and communicating in the workplace. It has been designed with an emphasis on practical training, and the course will benefit you if you are seeking employment opportunities as an administrative assistant, clerical worker, office junior, word processor, office clerk or receptionist.

Units of competency:

BSBITU201 - Produce simple word processed documents
ICTICT101 - Operate a personal computer
BSBCMM201 - Communicate in the workplace

Learners may then choose to enrol into the Certificate II in Business qualification to develop more administrative skills. The completed units in the Statement of Attainment in Office Environment will count towards course completion in the Certificate II in Business.

This program includes activities which are to be completed in your own time.

Units of Competency

Code Unit Name
BSBCMM201 Communicate in the workplace
BSBITU201 Produce simple word processed documents
ICTICT101 Operate a personal computer

When will I study?

This course is delivered via Online and Web conferencing

Class attendance is Part time

This course is offered through blended delivery - online learning, resources, email and telephone contact. Enrol anytime. Students may complete this course from home over 18 weeks.

Course length: 18 Weeks

What will I pay?

Once your enrolment fee (or instalment) has been paid your facilitator will instruct you on accessing our online sites and give you the tools to help you to complete your course successfully.

The amount you pay will depend on your individual circumstances.

TAFE NSW Government-subsidised fee (for eligible students): $0 per course - no enrolment fee applicable for this course

Please contact your nearest TAFE Western campus or call us on 1300 823 393 for a personal fee assessment and to find out if you are eligible for a government subsidised place. If you do not gain a subsidised place you may be able to enrol and pay the non-government subsidised fee.

A payment must be made towards your course fee (if applicable) at the time you enrol or your place in the class will not be confirmed and you will not be able to access any of your learning resources.

Who can I talk to?

Please contact the TAFE Western Hotline on 1300 823 393

What do I need?

For successful completion of this course you will need:
- a computer with the appropriate Microsoft Office programs (Word, Excel) as well as internet and email access.
TAFE Western conditions of entry to this course are the ability to work independently.

ENROL NOW ENQUIRE