TAFE NSW Wellington staff member Lisa Austin has been acknowledged for her excellence and dedication to the organisation throughout 2017, winning a prestigious Customer Service Excellence Award at a special ceremony in Orange on Friday.
Each year Regional General Manager Kate Baxter hand picks several extraordinary staff members from the West Region for acknowledgement, recognising their hard work, commitment to their students and customers, and ability to excel in the Vocational Education Training (VET) sector.
“Staff at TAFE NSW in Wellington and across NSW continue to flourish in a busy environment and it was an absolute pleasure to pay tribute to Lisa who achieved a great deal in 2017,” Ms Baxter said.
“Lisa is an exemplary Customer Service Officer. Her colleagues describe her as a high-performing staff member with exceptional customer service skills. She is a highly valued member of the TAFE NSW team, and a very deserving winner of this award.”
Lisa was nominated for the award by TAFE NSW Foundation Skills Head Teacher Berni Aquilina, who said; “Lisa’s enthusiasm and experience has seen her become a highly appreciated and important asset to everyone she works with. Lisa is quick and efficient, has a broad knowledge of policies and a very high calibre employee with excellent customer service skills.”
Full list of award winners:
Michael Donovan, Dubbo – Contribution to Reconciliation in TAFE NSW West Region.
“Our staff continue to thrive in a rapidly-changing environment and each winner thoroughly deserves this recognition – a small way to thank them for the hard work they put in and their ongoing commitment to our key business principles, which make TAFE NSW the leading provider of education and training solutions in the state,” Ms Baxter said.